Help, FAQs and contact for every Slatehouse app.
For support, email hello@slatehouse.app and include the app name, your shop domain and a short description of the issue. I reply within two business days.
What does CodeFreeze do?
CodeFreeze pauses discount codes at checkout during a campaign window you define — without you having to deactivate codes one by one. You can also keep an allow-list of VIP codes that stay active while everything else is blocked.
Does CodeFreeze delete my discount codes?
No. CodeFreeze never deletes or modifies your discount codes. It only enforces a checkout-level block on the codes you’ve chosen, for the time window you’ve chosen. Every code returns to its prior state when the lockdown ends.
Can I allow specific codes while blocking others?
Yes. Add any code to the allow-list — affiliate codes, friends & family, comped influencers — and it keeps working while every other code is frozen.
Does CodeFreeze work during checkout?
Yes. CodeFreeze runs as a Shopify Function at the checkout layer, so the block is enforced even on the final step of checkout — not just in the cart.
What does BundleCraft do?
It lets customers build mix-and-match bundles on your product pages: they pick add-ons around a main product and unlock bigger discounts the more they add. The bundle ships as one grouped item at checkout.
How do tiered discounts work?
You define tiers by the number of add-ons — for example 1 add-on for 10% off, 2 for 15%, 3 or more for 20%. A progress bar on the product page shows customers how close they are to the next tier, and the discount is applied automatically at checkout.
Does BundleCraft use discount codes?
No. The discount is applied automatically through Shopify’s native cart transform at checkout — no codes to create, distribute or that could conflict with your other promotions.
Does it modify my theme code?
No. BundleCraft ships as a theme app block you add in the theme editor and remove the same way. Your theme files are never edited.